Senior Program Manager eLMIS

About the role

Catholic Relief Services (USCCB) is hiring a Senior Program Manager eLMIS in Niamey to manage programming in the Country Program supporting the Niger Health Supply Chain Integration Project. The role leads the design and implementation of a comprehensive electronic Logistics Management Information System (e-LMIS) to improve data visibility across the health system, integrating the HIV, tuberculosis, malaria, reproductive health and vaccine supply chains.

Key responsibilities

• Act as focal point and lead on coordination and implementation of the eLMIS solution, reviewing and documenting current and future business processes.
• Support evaluation of user and functional requirements, technical architecture and design, and advise on interoperability and integration specifications.
• Help map hardware and equipment requirements, anticipate project risks and build a detailed training plan and stakeholder communication plan.
• Work with partners and the ICT4D team on system design, implementation, deployment and maintenance, and help set up a help desk.
• Play a key role in developing the request for proposal to select a service provider, and work with developers during configuration to meet deadlines.
• Support end-user orientation, conduct user training, and build a catalog of support resources.
• Monitor eLMIS implementation and testing against policies and standards, and work with Procurement so equipment and software comply with CRS and donor requirements.
• Lead training programs to build staff and partner capacity in eLMIS and ICT, and take part in regional and agency ICT initiatives.

Required profile

• Bachelor's degree in an IT-related field (Computer Science, Computer Networking, Programming, Information Systems); a Master's degree is an advantage.
• Minimum of 2-3 years of field-based experience in designing, developing and maintaining ERP systems, and experience in e-LMIS system development.
• Preferred: project management experience or certification, MEAL skills, and 8+ years of experience in health-system strengthening in low- and middle-income countries.
• French and English required; willingness to travel up to 20%.

Required skills

• Expert-level knowledge of eLMIS solutions and experience introducing, designing and adopting technology and data management tools.
• Knowledge of eLMIS trends, MS Project and Office applications; IT systems management tools preferred.
• Demonstrated experience building ICT capacity with professional staff.

What we offer

• For U.S.-based staff: medical, dental, life insurance, vision and a retirement savings plan.
• Benefits for staff working outside the U.S. depend on the country of employment.