Community Health Digitalization Technical Assistant
Dexis
Description du poste
About the role
Under the direction of the e‑Health Director, the Community Health Digitalization Technical Assistant will support Niger’s national health information system by maintaining the geolocated mapping of community volunteers and managing the eCHIS/CommCare platform. The role bridges community health activities with digital tools to ensure accurate data flow into DHIS2 and compliance with data protection standards.
Key responsibilities
- Update, validate and deduplicate the geolocated RECo/RCom volunteer database, linking it to health areas and DHIS2 organizational units.
- Administer, configure and maintain the eCHIS/CommCare mobile application, including form design, case management workflows, user accounts and offline synchronization.
- Ensure seamless transmission of community health data to the SISC module of DHIS2 and monitor data quality, completeness and timeliness.
- Apply security and confidentiality measures to meet HAPDP requirements and protect household‑level information.
- Provide training, technical support and capacity‑building to volunteers, supervisors and health managers, and develop user guides.
- Produce maps, coverage dashboards and reports for planning and risk monitoring, and submit regular progress reports to the U.S. Department of State.
Required profile
- Bachelor’s degree (minimum Bac+3) in IT, information systems, GIS, statistics or a related field.
- 3–5 years of experience with mobile data collection systems or community health platforms.
- Hands‑on experience with CommCare (Dimagi) or equivalent tools such as ODK, KoboCollect or IASO.
- Proficiency in GIS mapping and geolocation using QGIS, GPS devices and spatial data.
- Familiarity with DHIS2 and health data interoperability.
- Strong written and spoken French and English.
Required skills
- CommCare (or ODK/KoboCollect/IASO) mobile data collection.
- GIS tools: QGIS, GPS, spatial data handling.
- DHIS2 integration and health information system interoperability.
- Form design and case‑management workflow configuration.
- Data management, quality assurance, integration/export scripting.
- Dashboard creation and reporting.
- Implementation of personal data protection and security best practices (HAPDP).
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Salaires par métier
- French-English Customer Support Associate 8
- Remote French-English Customer Support Representative 8
- French+English Bilingual Customer Service Representative 7
- French-Speaking Customer Support Specialist (Remote) 6
- Remote French Bilingual Customer Support Representative 6
- French-Speaking Customer Support Specialist 5
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