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Competences
Experience
Shift Incharge
Emirates Leisure Retail
2024-01 -
Recruits, trains and supervises a multidisciplinary team, ensuring high standards of customer service, product quality and safety. Manages inventory and implements cost‑control strategies that reduce waste and improve profitability. Enforces strict food‑safety and hygiene regulations while maintaining visual management boards for performance tracking. Develops staff through performance evaluations, coaching and targeted training plans, and oversees staff rostering, cleaning schedules and banquet service coordination.
Cafe Manager
BROD CAFE
2023-05 - 2023-12
Led menu development and pricing to align with customer preferences and profitability goals, regularly updating offerings to reflect culinary trends. Recruited, trained and supervised staff, emphasizing service excellence, product quality and safety procedures. Controlled inventory and costs, achieving a 20% reduction in food waste while supporting a 25% revenue increase. Implemented hygiene and safety compliance programs and managed daily visual performance boards to monitor operational targets.
Langues
English
fluent
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